Our Proven HR Support Process

A structured approach to get your HR sorted properly

How We Work With You

We follow a structured, practical approach to ensure your business gets exactly the HR support it needs. No cookie-cutter solutions — everything is tailored to your specific situation and goals.

01

Free Initial Consultation

Understanding Your Business & Challenges

We start with a 30-minute conversation to understand your specific situation and needs.

What we cover:

  • Your current HR challenges and pain points
  • Your business goals and growth plans
  • What's keeping you up at night (employee issues, compliance worries, etc.)
  • Your preferred way of working with HR support
Outcome: Clear understanding of whether we're a good fit and how we can help.
02

Comprehensive HR Audit

Identifying Risks & Opportunities

We conduct a thorough review of your current HR practices to identify what's working and what needs attention.

Our audit includes:

  • Documentation review: Employment contracts, policies, procedures
  • Compliance check: Awards, legislation, WHS requirements
  • Process evaluation: Recruitment, performance management, disciplinary procedures
  • Risk assessment: What could go wrong and how to prevent it
  • Systems review: Payroll, record-keeping, communication methods
Outcome: Detailed audit report with prioritized recommendations.
03

Tailored Action Plan

Your Roadmap to Better HR

You receive a clear, prioritized action plan that you can actually implement, not a theoretical wish list.

Your plan includes:

  • Immediate priorities: Critical issues that need urgent attention
  • Quick wins: Easy improvements with big impact
  • Medium-term goals: Systems and processes to implement over 3-6 months
  • Long-term strategy: Building sustainable HR practices for growth
  • Resource requirements: Time, budget, and effort needed for each item
Outcome: A practical roadmap you can actually implement.
04

Implementation Support

Getting Things Done Together

We don't just hand you a report and disappear. We help you implement the changes and build working systems.

How we help:

  • Policy development: Writing and customizing policies for your business
  • System setup: Performance reviews, recruitment processes, onboarding checklists
  • Problem resolution: Handling specific employee or compliance issues
  • Training and guidance: Showing you and your team how to use new processes
  • Template creation: Forms, letters, and documents you'll use regularly
Outcome: Working HR systems that actually get used, not filed away.
05

Ongoing Partnership

Support When You Need It

Choose the level of ongoing support that works for your business and budget.

Pre-Paid Hours Package

  • Use hours as needed over 12 months
  • Perfect for occasional advice and project work
  • Email support between sessions

Monthly Subscription

  • Regular check-ins and proactive support
  • Priority response times
  • Quarterly compliance reviews
  • Unlimited email guidance
Outcome: Confidence that expert HR support is always available when you need it.

Our Commitment to You

No Jargon

Everything explained in plain English you can understand and act on

Practical Solutions

Advice you can actually implement in your business

Business-First Thinking

HR that supports your goals, not bureaucracy

Responsive Support

Quick response times when you need help

Confidential Service

Your business information stays private and secure

Ready to Get Started?

The first step is a free 30-minute conversation to understand your needs and see if we're a good fit.

Book Your Free Consultation